NanoWorx Global has a (30) day return policy. You may return any unopened item purchased from us for any reason within thirty (30) days of your purchase date for a replacement, exchange of product or a full refund. We do not accept refunds of opened product.
- You should return the item to us within 14 days of your purchase date.
- Shipping and Handling Fees are Non-Refundable.
To request a refund, you must obtain a Return Authorization. Requests must be made via phone or email and submitted with your order information. If you return your product without a Return Authorization number, you will not be refunded. Shipping and handling charges are nonrefundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period.
Company reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Once your return has been received, a credit to your card or refund check will be issued and an e-mail confirmation will be sent within 14 days. We do not cover shipping costs for the return either. Within 30 days Returned Products must be sent to NanoWorx Global headquarters. Contact Office@NanoWorx.com for a Return Authorization and return instructions.